BERLIN, Conn. (Aug. 11, 2020) – Eversource continues its massive restoration effort with more than 2,500 line and tree crews working nonstop to repair the extensive damage and restore remaining outages following Tropical Storm Isaias. While adhering to strict COVID-19 safety protocols, crews have restored power to more than 58,000 since yesterday, and restoration to the nearly 26,000 customers still without power remains on track to be substantially complete by tonight at 11:59 p.m.

“We’re at the late stages of the restoration process where the final outages often call for extensive repairs that are labor-intensive and time-consuming,” said Eversource President of Regional Electric Operations Craig Hallstrom. “For example, we can have five or more crews – which can be about 18 people – working most of the day to repair the damage at one location and that will bring power back to only one customer. Our massive team – in the field and behind the scenes – is fully committed to every single customer affected by Isaias and is working urgently to complete this restoration. As we get toward the end of this major restoration I personally want to thank the men and women who have put forward a historic response to this storm.”

The widespread damage caused by Tropical Storm Isaias rivals – and in many cases surpasses – the destruction caused by other recent historic storms. Isaias caused damage at more than 20,000 locations across the state, compared to 16,101 from Tropical Storm Irene and 16,460 for Superstorm Sandy. Peak outages from Isaias – which occurred on Wednesday, August 5, 2020 at 3:30 p.m. – impacted 632,632 customers; peak outages during Irene and Sandy were 671,000 and more than 496,000 respectively.

To ensure that there are no interruptions to voting today, Eversource restored power to approximately 550 polling sites and has provided generation power to a small number of other polling locations. The energy company continues to work closely with communities and local officials to identify any issues at these locations throughout the state and will work quickly to resolve any that arise.

Customers can find a listing of estimated restoration times for their towns on eversource.com. As the hot weather this week continues, customers can also find a list of available cooling stations in Connecticut via United Way 211 or at www.211ct.org.