*UPDATE* ATM Hacks
This article was published on: 01/23/17 6:15 PM by Mike Minarsky
We believe an ATM skimming device was placed on the Savings Institute Bank & Trust Moosup, CT and Canterbury, CT ATMs on Saturday, January 14. An ATM skimming device allows fraudsters to capture ATM card numbers and PINs. The fraudsters use this information to make fraudulent transactions.
If you have used either the Moosup or Canterbury ATMs on or after January 14th, please review your account activity immediately. If you find fraudulent activity please call (866) 842-5208 to report the activity. You can use Online or Mobile Banking to turn off your Debit Card. Log into your account, select Services (mobile services if you are using the SI Mobile Banking app) and select Deactivate/Reactivate Card.
At no time were Savings Institute Bank & Trust’s banking networks or customer personal information breached or accessed in any way. We are working diligently to resolve the situation as quickly as possible. If you have any questions do not hesitate to call our Customer Service Center at 1-800-423-0142.
UPDATE 1/24/17 9:30AM
After an extensive analysis, we have determined that ATM skimming devices were installed on the Savings Institute Bank & Trust ATM’s at the Moosup, CT and Canterbury, CT locations. The timeframes included January 7th through January 8th and January 14th through January 16th. Your Debit Card has been canceled and will be replaced if you used either of the ATM’s during those specific timeframes.
In the event that you have experienced fraud on your account, please call 866-842-5208 to report the details. Refunds of the fraudulent activity are being processed as quickly as possible. In the interim, any checks presented for payment that would overdraw your account are being paid and no overdraft charges assessed.
We thank all our customers for their patience and cooperation. Law enforcement agencies have received all the evidence required to resolve this criminal activity. Rest assured that Savings Institute Bank & Trust internal systems were not hacked, breached or accessed in any manner. If you have questions, please call our Customer Service Center at 1-800-423-0142.
Sources: Savings Institute Facebook Page